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Our Policies
Monk Capital adheres to the board adopted policies in accordance with the Master directions of Reserve Bank of India. Same can be found below. Customer are encouraged to go through them to reach the right principal officer for their Grievances.
Interest Rate Policy
Board Approved interest rate model based on factors such as cost of capital, Margin and Risk Premium
Grievance Redressal Policy
Policy and Process on how grievances will be addressed to solve customer issues
Fair Practice Code
Fair Practices Code based on the RBI guidelines and approved by the board
KYC & AML Policy
Policy framework adopted for Know Your Customer (KYC) norms/Anti-Money Laundering (AML) standards
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